Coca Cola

Coca Cola has tens of thousands of machines in the Netherlands which are subject to an unprecedented level of service: questions about the machine, unscheduled empty reports, filling, positioning, repair and maintenance.

Paul Vissers, National Field Service Manager: "In a large-scale survey, Integron determined the quality of service provision for each service. Performance is good but there are still areas for improvement. We aim for excellent service provision and actively address those issues. We monitor development in an annual survey of trends!"